30%+
faster answers to customer questions
Fortum, support assistant
An assistant that finds the right clause across contracts and policies, inside Fortum's own environment.
Reading and classifying documents, handling requests, answering routine questions, agents that run whole processes. We find where AI pays off first, test it on your own data, then build it into your systems and keep it running.
Invoices, delivery notes, contracts, CVs, forms: read, checked and entered where they belong, with a person reviewing anything uncertain.
Answers from your own policies, contracts and knowledge base, with the source shown every time.
The steps between your CRM, ERP, inbox and spreadsheets, done automatically and logged.
Agents that prepare, check and report, with a person approving anything that matters. The same way we run our own company.
Features added to your existing systems instead of yet another app for your team to learn.
Internal tools someone built with AI that the business now depends on, made safe, backed up and owned.
Two weeks that end in a clear decision, not a slide deck.
You leave with test results on your own data, the value in your own numbers, the risks and data boundaries, a plan and a fixed estimate.
Together we choose the one process where AI could save the most time or money, and agree how to measure it.
We try AI on real examples from your company, in a safe environment, and measure how often it gets it right.
Time saved, errors avoided, money saved or earned, in your own numbers.
You get a plan, a fixed estimate for building it, and an honest recommendation, including "don't build this" when that's the answer.
The build runs in fixed milestones you can test as they arrive. Once it's live, hosting and care keeps it monitored, backed up and improving, on our EU infrastructure or in your own environment. If your data can't leave your company, we can run models privately.
30%+
faster answers to customer questions
An assistant that finds the right clause across contracts and policies, inside Fortum's own environment.
24+
EU languages, with labels printed straight on the packing line
Label translation that used to be slow manual work, built as software and run in production. ValidLabels is our own product.
No. Part of the sprint is finding out what your data can support today. Most companies have more usable data than they think.
Yes. We run systems in the EU on our infrastructure, in your cloud account, or on privately hosted models when data must not leave your company.
We map what data the system touches before we build, keep it in the EU, sign a DPA, and design human review in where decisions affect people.
With the numbers agreed in the sprint: hours saved, errors avoided, response times, or money. Measured before and after.
Then the sprint tells you so, and you've spent two weeks instead of a year.
Yes. We review them, fix what's risky, and run them with backups, monitoring and one accountable owner.