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Confidential operations client, team workflow

A growing team adopted Agile team-wide, with clear roles and one shared workflow

Two days of hands-on workshops, then three months of mentoring and rollout support, alongside the team's ongoing client work.

Growing a product

of hands-on workshops
2 days
of mentoring and rollout support
3 months
shared workflow system, in YouTrack
1

Where the client started

As the team grew, dependencies between people and unclear roles slowed work down. The team delivered for clients across several cross-functional streams and could not stop to reorganize. It needed a practical process structure, not theory.

What we did

We started by mapping bottlenecks and overlapping roles. Then we ran two days of practical Agile and Scrum workshops, with templates the team could use right away. Over the next two months we moved the team's workflows into YouTrack and automated routine status updates and the tracking of hand-offs and dependencies. In the third month we worked alongside the team to make the new routines and responsibilities stick.

Deliverables

  • New roles and responsibilities

  • Agile and Scrum workshops

  • Three months of hands-on mentoring

  • Workflow migration and automation in YouTrack

Results

hands-on workshops
2 days
transformation support
3 months
shared workflow system (YouTrack)
1
Agile adoption
Team-wide
  • Clearer roles and smoother hand-offs

  • Less friction from dependencies in daily work

  • Agile routines built into real workflows

The company's name and internal KPI reports are withheld.

Technology

  • Scrum
  • YouTrack
  • Process automation

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