5
systems connected, from the first enquiry to the lab
Fragrance manufacturer, sales CRM and sample orders
Every enquiry in one pipeline, structured by AI, and sample orders that move through ordering, invoicing, SAP and the lab on their own.
Twenty CRM, set up around how you actually sell
Twenty is an open-source CRM you can shape to your process instead of the other way round. We run our own company on it, and we've moved a few clients onto it too. We design the pipelines, connect it to your ERP and the rest of your systems, and add AI where it saves your team time. Already on Twenty and stuck? We can help with that too.
Why we like Twenty
Our developers like working with it, and we recommend it when a company needs a CRM it can own. It's open source, so you can host it yourself and keep your data in the EU. Custom objects, fields and workflows fit your business without a consultant for every change.
It also has a proper API and an apps framework, so it connects to the systems that already run your company, and AI agents can work in it next to your people.
What we do
Consultancy and design.
We map how a lead becomes a customer at your company and design the objects, pipelines and views to match.
Setup and migration.
Twenty in the cloud or self-hosted, with your contacts, companies and open deals brought in.
Lead intake.
Every source, from web forms to shared inboxes and partner requests, flowing into one pipeline.
Integrations.
ERP (including SAP), ordering, invoicing, payments and internal tools, connected both ways and logged.
AI and agents in the CRM.
Enquiries turned into structured data, next-step suggestions, and agents that research and update records inside rules your team sets.
Care after launch.
Updates, backups, monitoring and changes as your process changes.
We run Awakast on it
Twenty is the backbone of our own company. Every project, every service and every client relationship lives in it. We've extended it with our own objects and apps, tailored to how we work.
Our AI agents work in it every day, side by side with our team: they research new leads, keep records current and prepare follow-ups, inside written rules about what they may do alone and what needs a person's yes. Our two SaaS products, ValidLabels and TalentVeil, and our outbound campaigns all feed into it. So when we set up Twenty for you, we're setting up something we depend on ourselves.
Twenty running in production
Daily
used by our team and our AI agents together
Awakast, our own CRM
Projects, clients, both our SaaS products and outbound campaigns in one CRM we've extended for ourselves.
Questions people ask us
Is Twenty free?
The software is open source, so you can host it yourself without licence fees. Twenty also offers a hosted cloud version. We help you choose and run either.
Can you move us from another CRM?
Yes. We map your current data and process first, then bring in contacts, companies and open deals so your team doesn't start from zero.
Can Twenty talk to our ERP?
Yes, through its API and our integration services. We've connected it to SAP, an ordering platform, invoicing and a lab's job tracker.
Can AI agents really work in a CRM?
Yes, if they work inside clear rules. Ours research leads, update records and draft follow-ups every day. Anything that reaches a customer waits for a person's yes.
We already use Twenty. Can you help with just one thing?
Yes. A custom app, an integration or a workflow that doesn't behave: tell us what's stuck.
Thinking about Twenty, or already on it?
Tell us about your sales process
Tell us how you sell today and what's getting in the way. A few sentences, and you'll know how we'd set Twenty up for you.